There’s one good reason commenting on a blog hosted on Blogger.com makes me mad: despite being linked to a Google account, it’s the one Google service that doesn’t automatically log you in. With blogs, this means once you’ve entered a comment, you’re redirected to a login page and then redirected back to comment page
Wait, I didn’t get the option to subscribe to follow-up comments via email! Now that I have had to re-login, I see the option for that. So…leave another comment just to enable email updates? And the comment field cannot be empty? I’ll probably have to delete the second comment because it will probably be worthless? Fuck you very much, Blogger. FUCK YOU!
I abandoned Blogger.com’s blog hosting service long ago to get full creative control over my blog. Blogger’s service is not bad per se as much as it is utterly neglected. For the purpose of making press releases and pretending to still being the cool kids on the blog block, they put together a half-decent effort in Blogger In Draft. What isn’t so cool is that Google takes months / years to push these improvements out of perpetual beta testing. The majority of Blogger users don’t know, don’t care, or can’t be bothered with the hassle of shifting to another blogging platform even when they feel features are lacking. Even though the features have been developed as ‘Blogger In Draft’, they simply aren’t pushed out for greater public use!
Don’t get me started about the schizophrenic look Blogger blogs are forced to adopt because of the platform. Why should I be taken to a separate site altogether to post comments (as it sometimes does)? I know that’s an option offered to the user but why the fuck would you even offer it to your users if you care about a pleasant user experience! Why does clicking on an ‘About Me’ link take me to another, differently-styled site altogether? Honestly, WTF is the point of ‘Google Friend Connect’? Yay, I clicked a button. Now what? Where’s the beef?
Blogger.com templates are the metaphorical equivalent of Ronald Weasley wearing dress robes from the last century. Giving users the choice to change colours and set background images sends everyone back to the Geocities-era. This is not ‘customisation’! I am fed up of the same old two-column, here’s-a-set-of-links-in-sidebar design when I visit Blogger.com hosted blogs. The problem isn’t that it’s ‘plain’, but the platform itself limits what you can do. I have never come across a single Blogger.com blog whose design has delighted me when reading text on it. Add to that the verbal diarrhoea – and the users are blame for this – of chat boxes, buttons, ‘visitor maps’, virtual pets, ‘award showcases’ and whatnot.
(Even worse-off are those who still don’t know / care about shifting away from LiveJournal, who have to deal with a seriously antiquated system. On second thoughts, perhaps I don’t want all those spinning GIFs of Edward Cullen or whatever-the-fuck-the-name-of-Wolf-Boy-is to run over WordPress.com.)
Then there are bugs such as the one I mentioned that have been around for ages, yet there’s no way to file bug reports with Google. Sure, they probably have a ‘contact us’ form somewhere that is only revealed after browsing through ten pages in Blogger help and many patronising Are you sure you haven’t seen this help FAQ… screens. Going by my experience with Google customer support, they probably print out all those contact form submissions from they shiny Chromebooks using Google Cloud Print and use it to wipe their ass. Who gives a shit about user experience?
If Google really is dog-fooding the Blogger service (as it often brags about it does with other projects its developing), then how can they not notice the that are frustrating about the user experience for years now? How can they not see – even if they continue to have millions of users – that their community is decaying?